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ADMINISTRATION DEPARTMENT
The Town's Administration Department is responsible for the overall administration and operations of Town's services and departments, along with carrying out the actions and policies of the Wilkesboro's Town Council.
The Town of Wilkesboro is a Council-Manager Form of Government, which combines the leadership of elected officials, Mayor and four Town Council Members, with the professional experience of an appointed local government administrator, who implements the Town Council's set policies for the operation of the Town.
TOWN MANAGER - Ken Noland
In May 1999, the Town Council named Ken Noland as Town Manager. Ken is a graduate of the Appalachian State University where he received a Bachelor of Science and continued his education, where he received his Master of Public Administration from the UNC-Chapel Hill. Ken serves at the appointment of the Town Council and acting as Administrative Head of the Town. The Manager's office ensures the implementation of local, state and federal laws and regulations/policies and is responsible for preparing the Town Council Meeting Agendas. Other responsibilities include preparing the budget, directing day-to-day operations, directing the Town's department heads, public information, citizen communication, revenue and expenditure forecasts, and townwide projects such as performance measurement and operational studies.
FINANCE DIRECTOR - Halee Ratcliff
Halee started her position in late April 2022.
FINANCE TECHNICIAN- Kimberly White
In July 2021, Kimberly was hired to help assist the Finance Director with the finances of the Town, Wilkesboro ABC Stores and the Wilkesboro Tourism Development Authority. She will also help with taking payments and will be backup for the utility clerk, payroll, and accounts payable. Kimberly is currently working towards her North Carolina Public Finance Officer certification at UNC School of Government. With further education, she has achieved a certification in Nonprofit Management from Duke University and a certification in Business Administration from ForsythTech. Kimberly is married to her husband Aaron, they live in Wilkesboro, are members of Liberty Baptist Church and they have two sons.
ADMINISTRATION ASST. - Sarah Davis
The principal responsibility for this position is to greet visitors at Town Hall and to answer the incoming calls and route calls to the appropriate person or department. If a person or department is not able to answer a call, she helps to find help or resolve the problem and follow up with the customer. Along with the phones, she assists with the payments, administration, town council, town clerk, and other town boards. Which includes taking payments, backup for the utility clerk, meeting and calendar coordination/setup and breakdown, data entry, correspondence, resolutions, proclamations, mailings, assigned board tasks, filing, certificates of insurance, employee appreciation, and town gatherings, etc. Sarah is currently working towards Town Clerk certification. Sarah is a native of Wilkes County.